Entry level Jobs-Data Capturers

This role is responsible for providing customer service to customers in OM branches, primarily in navigating the digital customer service platform during the Two-pot retirement fund withdrawal window period.

Responsibilities:

• Will assist with managing queues and reducing pressure on Branch staff.
• Will assist customer on digitally enabled device with their Two-pot retirement fund transaction:
• Providing reading information
• Self-service guidance
• Call centre details
• Submission process through customer’s device

Minimum Requirements:

• Grade 12 / National Senior Certificate or Equivalent NQF 4

Skills and Competencies:

• Customer Centricity
• Tech savy
• Effective communication skills
• Multi-lingual

How to Apply